Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 617-472-1710 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Appliance Delivery

Intallation & Removal


There's a standard one-time delivery charge of $69.95 per delivery, which can be for one or more pieces. This includes the delivery of the appliance(s) up to the second floor of the residence at no additional charge.

  • Check for exclusive "Delivery and Installation Rebates" for all major brands on our website and recoup the delivery charges if applicable.
  • Hancock TV and Appliance does not ship anywhere outside of Massachusetts. Please contact us directly regarding out-of-state deliveries.


The cost of an Extended Warranty is based upon the cost and/or value of your product purchase. An example would be if you purchased a refrigerator for $1,200.00, the cost for the warranty would be $149, or $2.48 a month. Or, if you purchased a refrigerator for $1,800, the cost of the warranty would be $199, or $3.32 a month.

As you can see, the monthly cost for a warranty can be exceptionally low and provides service protection for your appliance well beyond what was originally offered by the manufacturer. Please consider an Extended Warranty to protect your purchase, we believe that over time, you'll be glad that you did.