Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 617-472-1710 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

See what our customers are saying...

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Hancock Appliance has made me a believer, and I will definitely be a repeat customer.

Facebook Icon Michael P. Donovan


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I called Nancy...she gave me the info they needed, and Samsung contacted Hancock to setup the repair.Russ came out, as promised and, with a high level of professionalism, quickly repaired the oven.Christmas is saved!Thanks to the entire team of professionals at Hancock TV & Appliance!

Google Icon Rob Fortin


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Great customer service. Super friendly and accommodating staff. Highly recommend. Would do business with again.

Google Icon Pats Mandez