Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 617-472-1710 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Family Owned since 1945

We Recycle

Customer Reviews

Old school personal customer service! Something you seldom see nowadays! Prices are terrific too.
Joe S. / November 2017


We had a great experience purchasing a new Washing Machine from Hancock Appliance. The person in the store (Paul?) was very helpful in cutting through the vast amounts of information that is available online. I left with 3 models to consider which matched info online to the best of my ability to sort through it. The prices at Hancock Appliance were as low or lower than other large stores that I price-checked (Lowes, Home Depot, Sears) for each of the three models that I considered. The purchase process was easy, delivery (including removal of the old model) was inexpensive, and Hancock sold us a 4 year warranty extension (serviced by Hancock Appliance) for what I thought was a great price. The delivery team was on time and made the job look easy even though the exit for the old machine and entrance for the new was not simple. The gentlemen were friendly, hooked it up well (working great), and gave me a quick orientation.

I had a great experience with Hancock Appliance!
Dan W. / Quincy / September 2017


Easiest purchase ever! Sales person was knowledgeable and helpful, pricing super competitive and delivery was fast and efficient. The guys who came out to deliver and hook up our new washer and dryer were incredibly friendly and professional. Could not ask for a better buying experience!
Mellissa K. / March 2017


This is the place to go if you need new appliances. The service is outstanding. Nancy is great to work with. She helped replace my 2 yr old Range and she never made me feel like I was being unreasonable or rushed. I never thought i would end up with a new replacement range from the complaints I had. Everyone in the showroom are very helpful and pleasant. i got some great ideas from thier showroom when i did my kitchen over. I highly recommend checking out Hancock TV and appliance for all your needs. the prices are also very competative.
Janet S. / Quincy / November 2016


My 30 year old refrigerator bit the dust in early August. Afterwards, I had suffered through 3 months of Sears and then Home Depot delivering damaged refrigerators, missing delivery window times, and deliverymen just refusing to deliver my ordered fridge because it was on the second floor!

I went into Hancock on Sunday, and they delivered my brand new refrigerator two days later and it went absolutely flawlessly. Deliverymen had a can do attitude, and they were as courteous as can be. I will never, ever shop at the big stores for appliances again!
Peter S. / Mattapan / November 2016